SHOPPING GUIDE
You can use paypal for payment.
We do not accept cash on delivery.
□Shipping fee is 1000 yen nationwide. Small items will cost 500 yen.
Overseas shipping charges vary depending on the weight of the item.
(Please note that this service is not available from China, Hong Kong, and Taiwan)
□ Regarding returns and exchanges, we do not accept returns or exchanges due to differences in image, wrong size, etc.
If there is an initial defect, please contact us via email within 3 days after receiving the product.
If a replacement product is available, we will replace it with a non-defective product, with the cost of returning and resending the product to us at our expense.
□Product delivery
THE BOOTS SHOP ONLINE uses Kuroneko Yamato for delivery.
We will ship your order as soon as possible.
Please contact us if you have a desired date and time.
・Many of our products use natural leather.
Please note that color fading and oil may stain socks, etc.
・There are individual differences in natural leather.
There may be scratch-like streaks or color shading on the surface, or there may be differences in the way wrinkles appear.
Please note that this is a characteristic of natural leather and is intended as part of the design.
-As all items are handmade by craftsmen, there may be slight scratches or irregularities in the stitching.
・As we are also selling in-store, inventory is constantly changing. Please note that there is a possibility that the product will not be available after you place your order.
In addition, there may be items in store that are sold out online, so please contact us.
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□ Extra Charge: Shipping cost (sales in japan)
The retail price showed is without consumption tax
Overseas: EMS shipping cost + Tariff
□Please check and acknowledge the following contents before your purchase
・We use natural leather to make our product, please note that discoloration and oil may stain socks.
・Natural leather has individual differences. There may be streaks of color such as scratches on the surface, or shades of color, it is a feature of natural leather and intended as part of the design
・The product is handmade by artisans, rubbing marks or slightly disordered stitch would occur.
・Online shop's inventory shares with our store, so the ordered item could run out of stock.
□Returns & Exchanges
We do not accept exchanges such as: differences between the product and image, wrong size etc.
□Overseas Shipping method: YAMATO transport
*We do not ship to China and Hong Kong, Taiwan, because we have a distributor.
Please check our homepage and purchase from local dealer.
*You may need to pay import tax due to your country's policy.
□Cancellation policy
We do not accept cancellation due to your personal circumstances.